With UX Research coming into the limelight, more and more organizations are looking to bring in their first UX Research hire. When they look to hire you to build the UX research practice, there are critical things that will help set you up for success or failure.

In this talk, Stephanie will describe how she failed at building a UXR practice as the first UX researcher which eventually resulted in her being relieved of her duties. She will also share what this failure taught her to succeed in her next role as a first UX research hire, where she built a successful research program from the ground up.